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Summary
Argues that restorative justice, already used in offences such as sexual and domestic violence, should also be considered for hate crimes. It points out that mediation practitioners lack guidance on how identity-based harm operates. Drawing on the literature on peacebuilding and reconciliation, it proposes a theoretical framework for cases of hate crimes against LGBT people and sets out its implications for practice, including the role of the community, identity and attitude change. Useful for facilitators and for those who design programmes for hate crimes.